View Single Post
Old
  (#12)
Semi Pro
RC-Monster Titanium
 
Semi Pro's Avatar
 
Offline
Posts: 1,402
Join Date: Aug 2008
Location: Twin Citys Mn
04.16.2010, 04:39 PM

Quote:
Originally Posted by NovakTwo View Post
This (above) is our non-warranty Trade-In program ; we also have a complete warranty program.
i know i had to use it 4-5 times, 120 days is not enough time, thats what I'm getting at.


Ok I'm just going to say it.

In my experience i have never had a brushless Novak product last a year is that why you guys will not match castles warranty?

I personally spent more on out of warranty service than i spent on initial purchases and thats why i switched to castle and tekin.

i would love to put a HV ballistic motor in my slash 4x4 but Novak's warranty and non warranty replacement cost are the issue.

(to be fair i have afew brushed Novak esc's that are over 10 years old that have never been a problem and i still use them onroad)

here is an example-

castle creations sidewinder is $78 new on amain, its $35 for a non warranty repair at castle

Novak's Havoc 3S is $99 at amain and non warranty repair is $50.

so to the every day joe its going to cost more to replace a havoc and we are going to have to pay for that repair 245 days sooner than if we had went with the sidewinder.

thats my point


Quote:
Originally Posted by Semi Pro View Post
......maybe they want to be more like novak
Quote:
Originally Posted by BrianG View Post
I'm telling Patrick you said that!
   
Reply With Quote