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06.03.2010, 12:33 PM
Nuz,
If you've received a repair and it doesn't work, please contact us in tech support. We will get a replacement sent directly to you and get you taken care of. If you're in the US we'll send it with a prepaid mailer so you can send the defective unit back. If you're outside the US, you'll need to send it in to us, but we'll cross ship it so we can get to you faster. Please shoot me an e-mail at thomas (at) castlecreations (dot) com.
We are currently out of stock on the Monster's but we're expecting more soon. Please let me know if you have any questions or concerns.
Thomas Porfert
Castle Tech Support
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