Thread: Slow Order
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Slow Order
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Fast5sRevo88
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Slow Order - 06.18.2010, 05:44 PM

I just wanted to share my experience about my 2217 that i ordered about 4 months ago. Although the 2217 is built by Neu and not Castle, since you order through Castle i figured this would be the appropriate forum for this thread. Anyway, when i ordered this motor in Feb. my order confirmation said it would take 8 weeks to build so after 9 weeks i called the sales department to check the status of the motor and was somewhat disapointed yet happy to hear that the motor was only a couple more weeks before i recieved it and would get an email stating that the motor was on its way. So i wait to hear something back via email and never get an email, so a few days ago i called again to see what was going on and was suprised to hear that the motor was being held up because they didnt have any rotors for it. They then told me that they would send me an email to tell me an eta of when to expect the motor and nothing so far; what the hay? Will i ever get my motor, what next; their out of plutonium? Should i cancel and just settle for a 2215 from somewhere else since i cant get a 2217 from anywhere. Or could i even get a refund after this long if i wanted to? I would hate to have to cancel the order because i like sending money in Castles direction but Neu has led me to think about canceling the order. I guess i might give it another week or 2 before i cancel. I am not happy about this at all. Scratching my head right now.
   
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