Quote:
Originally Posted by sikeston34m
Thank you Thomas.
However, on BOTH the invoices I just received. They both show Air versions of the 1717. ALL 1717 motors ordered were the CAR versions.
Can you fix this for me please, before they ship? Thanks.
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Fixed on both. Did 214225173164 have 10 - 1520's and 10 - 1717's? We may have a problem fulfilling the 1520's if that is the case.
Quote:
Originally Posted by bhsdriller
Order #2142-2600-4172 was for a 1520
was placed on the 24th and I haven't gotten a shipping confirmation....
could you check it out for me? thanks
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1520 shipped on 10/5/2010.
Quote:
Originally Posted by nuz69
Hello,
A friend received a wrong package.
He ordered two 1520/1Y 1600Kv, a CM20 9600Kv and a CM4600Kv and received two 1512/1.5Y 1800Kv and the CM20 9600Kv, CM4600Kv.
His order number : #2142-9923-6103
He already sent back the two wrong 1512/1Y motors and contact Thomas Porfert to explain the situation, but we live in France and Castle will probably get the postage next week, so I hope the sales can keep two 1520/1Y for him !
Thx
Regards
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He has e-mailed me and I will be contacting him shortly with details on how to get it fixed.
Quote:
Originally Posted by redshift
Thomas, could I get an update on 2142-2789-8999 please?
Order was for one 1518.
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No record of this order, please contact Dena or Christy in sales as soon as possible to get it sorted out.
Quote:
Originally Posted by JoFreak
Oh dear...
I just took a look at the invoice attached to the mail.
It says "MOTOR, BRUSHLESS AIR, 1717-1500KV", but I definately ordered the CAR-Version, says so in the first order confirmation as well.
The reference order# is 2142-3047-2994.
Hope your able to catch the packet before it leaves your facility.
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Changed to a car version.
Whew! I think that was everyone. Let me know if you still have an unanswered question or unresolved problem.
Thomas Porfert
Castle Tech Support