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Originally Posted by DCastaneda
Guys I love Castle as much as the next guy but this just isn't right IMO. I honestly don't have time to call during business hours due to college and finals are coming up. I just want this taken care of. I was mislead into believing I'd be getting a 1520 gratis, which I thought was an excellent way to deal with the order mix up. I wouldn't have minded just paying for the motor anyways, they're dirt cheap. But I was told something and now Mr. Chase is giving me the run around saying he was only talking about a MMM I'd sent in.
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Daniel,
Shoot me an e-mail, thomas @ castlecreations . com with the details on what is going on and I'll help you get it sorted out. Is this in regards to order #2142-2616-1484? I'll have to check in the morning and see what is on the order. Please shoot me that e-mail and I'll be sure to get it sorted out ASAP. Sorry for the mix-up and delays.
Thomas Porfert
Tech Support
Castle Creations