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fastbaja5b · 12.12.2010, 10:55 PM

I have had two dealings with them:

1. Bought 3s Lipo pack for Rustler VXL, Pack arrived and lasted half a run and then died, discharge lead wasn't soldered properly and as such came adrift. Took 2-3 days of back and forth arguing before I got a refund.

2. Bought a pair of their Lifepo4 packs for my Mini Revo, delayed in construction and shipping, paid for EMS but packs still took 2 wks to arrive. Packs worked fine however, although didn't feel much punchier than the stock Nimh pack.

Their customer service is argumentative at best, lots of blame shifting and excuses but seldom are problems solved rather than merely delayed.

	(#460)
fastbaja5b RC-Monster Aluminum Offline Posts: 704 Join Date: May 2008	12.12.2010, 10:55 PM I have had two dealings with them: 1. Bought 3s Lipo pack for Rustler VXL, Pack arrived and lasted half a run and then died, discharge lead wasn't soldered properly and as such came adrift. Took 2-3 days of back and forth arguing before I got a refund. 2. Bought a pair of their Lifepo4 packs for my Mini Revo, delayed in construction and shipping, paid for EMS but packs still took 2 wks to arrive. Packs worked fine however, although didn't feel much punchier than the stock Nimh pack. Their customer service is argumentative at best, lots of blame shifting and excuses but seldom are problems solved rather than merely delayed. Say Less, Do More.