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I sent my MMP in for out of warranty repair...they got it on feb 1st and I got an email saying that they would ship a new or refurbished one once they are in stock....hope this helps :)
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thanks for the info! I just wanted to know what was going on, I suppose this is an explanation. (:
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Who did you e-mail, repairs or tech support? I would highly recommend sending another e-mail if you haven't heard anything back by now.
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it appears I used the support email in my address book...
thanks for the reply Thomas!