[QUOTE=Shonen;397

it appears I used the support email in my address book...
thanks for the reply Thomas![/QUOTE]
Strangely enough I actually saw the e-mail on the 26th and forwarded to the repair department. I'm not sure if it went through, but I did find the original e-mail. I went ahead and forwarded it again.
Thomas Porfert
Tech Support
Castle Creations