Evidently I touched a nerve
I use turnigy lipos exclusively. Yes i have a couple packs with bad cells but its my own fault for not putting a storage charge on them over the winter. I dont bother calling HK CS because its my fault, not theirs.
Both Venom and Maxamps are pushed really hard where i live because they are both located in my area. Honestly I dont know of anyone in my area that has had much luck with either of those companies. But if Venom lipos are working for you then by all means continue to use them!