[TexasSP]

In Dell's defense the crappy support started when they started selling low end computers. Buy the higher end stuff, get the high end support. With my XPS laptop I get US based support and have never been on hold more than 5 minutes. I also get NBD onsite repair.

My XPS 3 years ago cost half the price of a mac with the same damn hardware. Seriously, the same exact processor, graphics card, ram, specs on hard drive, etc. If I had bought a Mac and needed service, I would have to go to the stupid store. The only reason my XPS has needed service is due too someone else knocking it off my desk, more than once.

Someone will pick up HP's business, I have no doubts. I just hate they came into Houston and totally jacked up compaq in the reign of terror.

Personally, a lot of Apple's numbers are seeing a downward trend. The markets just have not picked up on it yet. Not too mention that their phone hardware is now lagging seriously behind and that's even if they come out with a 4g capable phone. HTML5 is also going to start kicking their asses in the app arena because many things they were limiting with the OS can be circumvented with HTML5 just like Amazon has started to do. Now amazon can set you up without the app store and without paying 30% to apple to do it.

The funny thing is that Steve was such a big supporter of HTML5 in his quest to knock down Adobe. I said back then it was going to bite him in the ass and sure enough it is.

Arrogance like that will always bite you in the ass though.