RC-Monster Forums - View Single Post - When can we expect the Mamba XL in stores again?

JERRY2KONE · **Understand -** 11.20.2011, 06:41 AM

Trust me I understand what your saying and can agree with you about customer service issues. We all have to deal with these issues in the R/C hobby from time to time. Once again your comparisons are way off base. If your microwave takes a crap you can just run down to Wal-Mart and pick up a new one for $100. If your TV dies they have them sitting on the shelf as well ready to be picked up at a moments notice. Even if your fridege goes belly up you can have one sitting in its place that very afternoon. But none of those things are expected to give out nearly as frequently as an R/C ESC due to the usage requirements. We are talking about having a backup for something you mght not be able to just jog on down to the local store and pick one up in the event that the one you are using dies. So please think about what you chose to compare this situation to. Having backup spare parts in this hobby is expected and in some cases required if you hope to be able to keep your vehicles running for the afternoon. So please stop trying to compare R/C electronics, which do fail periodically, to household appliances and 1:1 automobiles, because it just doesn't make any sense. If your concern is so great that you are dying for an answer from CC or anyone else for that matter than it only makes sense to have a spare in your R/C toolbox. Speaking of customer service have you tried calling them on the phone? I know the world has gone gaga over texting, tweeting, and even emailing for just about everythig these days, but some businesses still actually rely on telephone communications for its customer service outside of its doors. I am not trying to argue with anyone on how they run their R/C toolbox, but it only makes sense that if you have items that are hard to acquire or take time to replace due to warranty turn around time that you have a backup if it is all that important to your hobby habits. Regardless of ones driving habits, or how one thinks a piece of electronic equipment should perform these things do fail, and quite often in fact. If money is no object in this discussion I don't understand why you are even on here tryin to defend not having a spare ESC.

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JERRY2KONE JERRY2KONE SUPERMAXX Offline Posts: 3,452 Join Date: Sep 2006 Location: HAYMARKET VIRGINIA	Understand - 11.20.2011, 06:41 AM Trust me I understand what your saying and can agree with you about customer service issues. We all have to deal with these issues in the R/C hobby from time to time. Once again your comparisons are way off base. If your microwave takes a crap you can just run down to Wal-Mart and pick up a new one for $100. If your TV dies they have them sitting on the shelf as well ready to be picked up at a moments notice. Even if your fridege goes belly up you can have one sitting in its place that very afternoon. But none of those things are expected to give out nearly as frequently as an R/C ESC due to the usage requirements. We are talking about having a backup for something you mght not be able to just jog on down to the local store and pick one up in the event that the one you are using dies. So please think about what you chose to compare this situation to. Having backup spare parts in this hobby is expected and in some cases required if you hope to be able to keep your vehicles running for the afternoon. So please stop trying to compare R/C electronics, which do fail periodically, to household appliances and 1:1 automobiles, because it just doesn't make any sense. If your concern is so great that you are dying for an answer from CC or anyone else for that matter than it only makes sense to have a spare in your R/C toolbox. Speaking of customer service have you tried calling them on the phone? I know the world has gone gaga over texting, tweeting, and even emailing for just about everythig these days, but some businesses still actually rely on telephone communications for its customer service outside of its doors. I am not trying to argue with anyone on how they run their R/C toolbox, but it only makes sense that if you have items that are hard to acquire or take time to replace due to warranty turn around time that you have a backup if it is all that important to your hobby habits. Regardless of ones driving habits, or how one thinks a piece of electronic equipment should perform these things do fail, and quite often in fact. If money is no object in this discussion I don't understand why you are even on here tryin to defend not having a spare ESC. SUPERMAXX YOUR LIFE.