[fastbaja5b]

Happens a lot doesn't it? A company builds a rep based on solid products and good service, builds up a band of merry men who will sing their praises night and day, then bigger orders from bigger companies come in, the cash starts flowing, and the basis of their original business is forgotten, scorned customers vent on forums and by email and are either ignored or intercepted by said band of merry men praising customer service from 3 or 4 years ago and in denial as to how things are at present.

Glad you have seen the light suicideneil.