Quote:
Originally Posted by Blazerss
It's what you do after the mistake that defines you, not the fact that you made a mistake.
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oh I completely agree. As I told you the other day, I had a very good experience with them as well. They took care of the same issue for me, plus they replaced a part that I broke. They didn't have to do that, but they did, so kudos to them for being so understanding. That is how you keep customers, and gain more business in the future.
-Travis