[MonsterMaxx]

I've ordered from them maybe two dozen times too, had problems half a dozen times. Getting these problems resolved is nearly impossible. Out of those half a dozen screw ups the only time they did anything was when they shipped me totally the wrong thing. It took countless emails, photographs and finally a credit card & paypal dispute to get them to ship me the right batts. I had to pay the return shipping (which they promised to reimburse but never did.)

I'm at the point where if they F up, I just take it up the tail knowing it's way more trouble than it's worth to get them to fix their F ups.

In my book, they have the worst customer service out there.

Also I've had lots of packs lose one cell early in their life cycle. IMHO their quality is about a C, combined with their dismal customer service IMHO it's not really worth the savings.