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04.16.2006, 05:04 AM
it cost me 6 dollars in shipping and i had to do it through my LHS, yes you're right novak will not respond to the general consumer like they do with their distributors. it was under warranty up to 120 days from purchase but mine went back on the second day then it went back a month later and my 5.5 didn't even thermal but i noticed a performance drop then it exploded yes i had an actual fire, so much for thermal protection. now if it isn't under warranty your LHS can still send it for and estimated repair. my LHS told me the highest bill they've ever seen from novak for non warranty repair work was $60.00
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