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BrianG · 12:42 AM

Cool. I will be hanging around town tomorrow anyway to take advantage of the nice weather (winding down my two-week vacation :frown: ). I'll probably stop by to check out what they do have and maybe ask some questions. I'm sure I'll be around for the races, and I'll have both the Revo and Jato along with me if you want to check them out. They're nothing like your buggies, but I'm pround of my "babies". :)

About HT vs HH: The people over at HT may not know much about the higher-end stuff, but they sure do carry pretty much any Traxxas part. Plus, they seem to be very nice and friendly. Sometimes I feel like I get brushed off (no pun intended... I know, bad joke) at HH (car dept) when I'm looking for the right vehicle and asking questions. Oh, they answer me, but that's all they do; answer. There's no discussion involved. When a potential customer is seriously looking for something, I would expect the sales staff to volunteer various strengths and weaknesses of the different brands based on what I'm looking for, especially when I'm ready to plunk down $400+. I have to know to ask the right questions or I'll never really know what I'm buying until after. I've gotten much better service from one of the flight guys there, but they don't know all that much about vehicles. That's why I didn't get my Jato there.

Sorry, rant over. I just hate poor customer service, so I tend to vote with my wallet. :)

Anyway... (I do tend to ramble :dft001: )

	(#5)
BrianG RC-Monster Admin Offline Posts: 14,609 Join Date: Nov 2005 Location: Des Moines, IA	09.06.2006, 12:26 AM Cool. I will be hanging around town tomorrow anyway to take advantage of the nice weather (winding down my two-week vacation :frown: ). I'll probably stop by to check out what they do have and maybe ask some questions. I'm sure I'll be around for the races, and I'll have both the Revo and Jato along with me if you want to check them out. They're nothing like your buggies, but I'm pround of my "babies". :) About HT vs HH: The people over at HT may not know much about the higher-end stuff, but they sure do carry pretty much any Traxxas part. Plus, they seem to be very nice and friendly. Sometimes I feel like I get brushed off (no pun intended... I know, bad joke) at HH (car dept) when I'm looking for the right vehicle and asking questions. Oh, they answer me, but that's all they do; answer. There's no discussion involved. When a potential customer is seriously looking for something, I would expect the sales staff to volunteer various strengths and weaknesses of the different brands based on what I'm looking for, especially when I'm ready to plunk down $400+. I have to know to ask the right questions or I'll never really know what I'm buying until after. I've gotten much better service from one of the flight guys there, but they don't know all that much about vehicles. That's why I didn't get my Jato there. Sorry, rant over. I just hate poor customer service, so I tend to vote with my wallet. :) Anyway... (I do tend to ramble :dft001: ) Last edited by BrianG; 09.06.2006 at 12:42 AM.