No... I called them daily November 10th, 13th, 14th, and 15th. Each day leaving voicemail with my phone number. Awaited call backs every day... no response. E-mailed twice during that span... no response to either mail til the 16th... the day I mailed it back. Have received virtually no response other then the email I received on the 5th telling me 'It's still on the repair floor, I will have more info for you if you call in Thursday (7th)' I called on the 7th, 8th, and once this morning... no response again since...

BAD BAD BAD.

If I hear nothing by end of business day today... I am going to contact my credit card company and see what can be resolved that way.