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Originally Posted by neweuser
Persistance is the key it seems though. You will most likely hear something back eventually. Here, the US guys, it seems anything like MGM, or BK takes 6 months! What we need, is a contact that is over seas. Say like, send it to Serum, have Serum ship it to BK or whatever...lol
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Well, mine was fixed in two weeks including shipping.
E-mail works only before shipping, once you ship it they keep silence...
Planning to send another controller for repair, this time via Mike, so we will see how long that will take.
Artur