[suicideneil]

It is horrible service. I sent them another email asking politely but firmly what the heck was going on as I didnt know (or them) whether my package had been shipped; didnt get any responce to that but I did get the 'order shipped' email yesterday afternoon- only taken them a month to pull their finger out....
This is what puts me off ordering from a company; we all have a bad experience from time to time (rc4wd- hopeless, repeatedly), but first impressions are vital to get return customers, but I wont be going anywhere near them again. Thankfully I only have to order my suspension from GorillaMaxx (trust them totally) and some dogbones & flm towers from here (mike is the best), so then I will be sorted.