mmm works but no castle link hookup

[auto2]

ok so mmm is working . castle link under software says monster max. the link cable light is on and blinking and the fan on mmm turns on when usb is pluged in . but no adjustments show up in program.also in "my computer" it does not show an extra hardware device.
software is finding the MMM but no data is being transmitted.
just tried it outside again and truggy is working.

i pluged in my MM and that works so it isnt my laptop.

update- wont enter manual mode either. but still working driving around.