Mike seems to be away since I do not receive any answers to my emails.
My problem is I have an order 'shipped' but I do not receive the automatic notification (with tracking number) from USPS and of course I do not receive anything. So I'm now very anxious about this shipment (I'm living in France).
I placed another order on Monday with express UPS delivery (because I will be away in a few days). But this order status is stucked on 'Payment received'.
Check your email, Chris. :) It takes a day or so at times for me to reply - and you sent more than one email as well. I can receive upwards of 100 emails in a day, so in order to maintain my sanity and try to keep up with orders and new product development, emails are answered in order of importance as well as time(emergency or urgent emails are typically answered every day, while inquiries can take a day or so for me to get the hours needed to answer the questions in detail). :)
Last edited by RC-Monster Mike; 04.18.2007 at 09:32 AM.
I haven't "gone away" for more than a week in over 3 years(and I didn't actually go anywhere when I was "away" - I stayed here and re-organized to make the operation more efficient). Your orders are in good hands, my friend. :)
I haven't "gone away" for more than a week in over 3 years(and I didn't actually go anywhere when I was "away" - I stayed here and re-organized to make the operation more efficient). Your orders are in good hands, my friend. :)
Mike has had help for the past couple weeks now - with the packing and shipping - however the emails that get sent to him - get answered personally by him - and getting 20 -50 emails a day takes up a lot of time - and dont forget all the prototyping, and milling, and customer builds, and the like - and there is not a lot of stuff that others can do. I try to help with as much as i can - but my knowledge is limited compared to others on the site.