new firmware download problem?

i installed the cd that i had first which is usually what i have to do, then updated to the new firmware and when i go to open it, it says: the application has failed to start because the application configuration is incorrect, reinstalling the application may fix the problem. anyone wanna chime in? i reinstalled it to no avail, does the same thing, i was able to open it when i just loaded the disk, but its old! lol