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I guess it's computer question day
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_paralyzed_
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I guess it's computer question day - 09.22.2009, 05:59 PM

Upon startup my virus program does a quick scan and detects a trojan(great)

It says it's partially successful quarantine(ing) it but requires a reboot.

I've rebooted it 5000 times and it displays the same thing at every start up.

I've done several full scans and this bug won't go away.

Any ideas?


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It's "Dr. _paralyzed_" actually. Not like with a PhD, but Doctor like in Dr. Pepper.
   
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pinolelst
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09.22.2009, 06:04 PM

Try googling the virus by name and see if you can't find detailed removal instructions...

Steve
   
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Modding_out
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09.22.2009, 06:04 PM

oh, one of them...I've had a few you'll have to manually remove it from the hard drive. No program I'm aware of will do it for you.
   
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BrianG
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09.22.2009, 06:11 PM

You could try rebooting into Safe Mode, and then running the AV program. Some viruses are in-use and cannot be removed anyway. This still may not work so be warned.
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big greg
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09.22.2009, 06:28 PM

damn 5000 times? you must be tired
   
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_paralyzed_
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09.22.2009, 06:49 PM

(shows noobness)

how do I start in safe mode?


_______________________________________

It's "Dr. _paralyzed_" actually. Not like with a PhD, but Doctor like in Dr. Pepper.
   
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sabongi
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sm - 09.22.2009, 06:52 PM

hold F5 key before the windows logo screen appears...
   
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rawfuls
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09.22.2009, 06:58 PM

I thought it was F8...
Either one, Try F12 at last resort as well.

See if you can download AVG, it can usually tell you the path, and just follow it, and delete that file.

Or either AV program might do that as well.
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rawfuls
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09.22.2009, 07:00 PM

BTW, did you get pix msg I sent you paralyzed?
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lutach
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09.22.2009, 07:10 PM

Stop going to porn sites, avoid those banners (Ads) and don't shoot the duck.
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_paralyzed_
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09.22.2009, 07:23 PM

Quote:
Originally Posted by lutach View Post
Stop going to porn sites, avoid those banners (Ads) and don't shoot the duck.
have you been spying on me?


It's a trojan.vundo and the more I google how to get rid of it the more confused I become. aaaaarrrgghhh


_______________________________________

It's "Dr. _paralyzed_" actually. Not like with a PhD, but Doctor like in Dr. Pepper.
   
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lutach
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09.22.2009, 07:27 PM

Quote:
Originally Posted by _paralyzed_ View Post
have you been spying on me?


It's a trojan.vundo and the more I google how to get rid of it the more confused I become. aaaaarrrgghhh
When you run you anti virus, does it show where it is in the C: drive? If it does try to take it out manually.
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e-rev project
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09.22.2009, 07:29 PM

just Google your brand of computer, i have had many different ways of starting in safe mode from computer to computer.
   
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_paralyzed_
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09.22.2009, 08:09 PM

I started in safe mode and it froze. I need to make a shortcut for my av program so its on my desktop when i start in safe mode, which I don't know how to do. People that write viruses really should be castrated with a rusty tin can lid and lots of lemon juice.


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It's "Dr. _paralyzed_" actually. Not like with a PhD, but Doctor like in Dr. Pepper.
   
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Arct1k
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09.22.2009, 08:31 PM

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
Disable System Restore (Windows Me/XP).
Update the virus definitions.
Restart the computer in Safe mode or VGA mode.
Run a full system scan and delete all the files detected as Trojan.Vundo.
Reverse the changes made to the registry.
For details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
"How to disable or enable Windows Me System Restore"
"How to turn off or turn on Windows XP System Restore"


Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, re-enable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article, "Antivirus Tools Cannot Clean Infected Files in the _Restore Folder," Article ID: Q263455.

2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater).

The Intelligent Updater virus definitions are available: Read "How to update virus definition files using the Intelligent Updater" for detailed instructions.

3. To restart the computer in Safe mode or VGA mode

Shut down the computer and turn off the power. Wait for at least 30 seconds, and then restart the computer in Safe mode with Command Prompt or VGA mode.
For Windows 95, 98, Me, 2000, or XP users, restart the computer in Safe mode. For instructions, read the document, "How to start the computer in Safe Mode."
For Windows NT 4 users, restart the computer in VGA mode.
4. To scan for and delete the infected files
Start your Symantec antivirus program and make sure that it is configured to scan all the files.
For Norton AntiVirus consumer products: Read the document, "How to configure Norton AntiVirus to scan all files."
For Symantec AntiVirus Enterprise products: Read the document, "How to verify that a Symantec Corporate antivirus product is set to scan all files."
Run a full system scan.
If any files are detected as infected with Trojan.Vundo, click Delete.

5. To reverse the changes made to the registry


Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions.

Click Start > Run.
Type regedit

Then click OK.

Navigate to and delete the following registry entries:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ATLEvents.ATLE vents\CLSID\"[DEFAULT VALUE]" = "{02F96FB7-8AF6-439B-B7BA-2F952F9E4800}"
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ATLEvents.ATLE vents.1\CLSID\"[DEFAULT VALUE]" = "{02F96FB7-8AF6-439B-B7BA-2F952F9E4800}"
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Runonce\"*WinLogon = "[TROJAN FULL PATH FILE NAME] ren time:[RANDOM NUMBER]"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\RunOnce\"*[TROJAN FILE NAME]" = "[TROJAN FULL PATH FILE NAME] rerun"
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run\"*[TROJAN FILE NAME]" = "[TROJAN FULL PATH FILE NAME]"

Navigate to and delete the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\ActiveState
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02F96FB 7-8AF6-439B-B7BA-2F952F9E4800}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{02F96FB7-8AF6-439B-B7BA-2F952F9E4800}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2353FCB C-012D-487B-8BF3-865C0929FBEB}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ATLDistrib.ATL Distrib\CLSID\
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ATLDistrib.ATL Distrib.1\CLSID\
HKEY_USERS\S-1-5-21-2068663838-1736639611-1443527720-500\Software\Microsoft\Windows\CurrentVersion\Ext\ Stats\{2353FCBC-012D-487B-8BF3-865C0929FBEB}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{22E85F2 A-4A67-4835-B2C3-C575FE4EC322}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ADOUsefulNet.A DOUsefulNet
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ADOUsefulNet.A DOUsefulNet.1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{22E85F2A-4A67-4835-B2C3-C575FE4EC322}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{DE8BDE42-16D9-4CCC-9F4F-1C3167B82F60}
HKEY_CLASSES_ROOT\CLSID\{DE8BDE42-16D9-4CCC-9F4F-1C3167B82F60}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\DPCUpdater.DPC Updater
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\DPCUpdater.DPC Updater.1

Exit the Registry Editor.

Restart the computer in Normal mode. For instructions, read the section on returning to Normal mode in the document, "How to start the computer in Safe Mode."
Writeup By: David Curran
   
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