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Great Service -
03.26.2010, 04:36 PM
Figured it was only fair to start this thread, the last time I started a thread here it was to complain about how long it took to get a MM replaced through Castle warranty service. This was way back when the MMM was first introduced and Castle was swamped with those issues and was out of stock on the MM I needed. It took over two months to get it replaced and I was ticked.
Last weekend my son's MMM died, out of the blue the throttle just stopped responding. I shipped it out Tues morning and Thursday got emails confirming it had arrived at Castle. Today (Friday) I just received an email with tracking info on the ESC already being returned to us.
This is the kind of great service I had seen from Castle in the past and since I started a thread to gripe when I was not happy I feel it only fair to start a thread to give Castle praise when they do things right. So my hat is off to Patrick and the rest of the Castle team!!!! Thanks once again for the GREAT service!!!
Blindman Racing
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