MMM new shipment batch?

Anyone have an idea when they will be shipping out the esc for replacements?

I was told within 2 weeks, 14 days ago today... instead of emailing castle again figured i would ask here ;)

Thanks!

[bryan]

[Bondonutz]

I was contacted via email last Friday and was told it could be up to 4 weeks befor I see mine ? I'm not to terribley worried tho, I have plenty of spares

ha thats a bummer.

[DwightSchrute]

yup...i have 2 over there right now. one has been there going on 4 weeks and the other one 2-3 weeks. i'm kinda glad i still have some nitros to roll. this wait time sucks.

One shipped today!

[DwightSchrute]

chalk another one up to Castle...MINE'S BEEN THERE SINCE JULY!!!!

boy....what great customer service. i just tried calling them and the phone just rings and rings...dialed again to see if i had the right number...just more ringing.

AGHHHHHHHH!!

dunno what you are talking about... had to wait a bit, but they shipped it.

[DwightSchrute]

i just meant that you didn't seem to have the same wait time i did for my repair. my esc has been there since july 23. your's shipped..i haven't heard anything from Castle at all. it's really frustrating.

well mine had been there way before july 23rd, so im sure they will get to you.

[DwightSchrute]

Originally Posted by agarabaghi

well mine had been there way before july 23rd, so im sure they will get to you.

Ohhhh.......SHIT, dude. my bad. i thought you had sent it in just a couple of weeks ago.

i was writing a pretty harsh complaint to Castle based on that
mis-understanding. Thanks for cleraring that up. Now I feel like an
A-hole.

Ya 2 weeks ago was when the 4 weeks was up ... So it's been with them for about 6 weeks heh

[DwightSchrute]

wow...i sure feel like an ass now. I called Castle before your post about you having to wait 6 weeks and the tech told me that it would be atleast a couple of more weeks for me. when i said to him that there was a member here at RC-Monster that got his back after a couple of weeks, he said that was "inaccurate" and that they had a pretty big backlog.

i didn't believe him based on what you wrote so i started to write a big complaint letter to send due to my frustration. i'm glad i saw your post and deleted the complaint.
i'm a giant douschebag

[Arct1k]

Shame on you ;) you should know better :) LOL

[DwightSchrute]

Originally Posted by Arct1k

Shame on you ;) you should know better :) LOL

well said.