If the motor spins but the truck creeps, I don't know, it might not be the motor. Double check everything again to make sure it is really the motor. If you need to send it in for repairs, I sent a motor for repairs a couple weeks ago and this is where I sent it.
Neutronics
11421 West Bernardo Ct
San Diego, CA 92127
Phone number to call if needed.
Phone # 858-674-2250
4 for Customer Service (sales shipping and repairs)
7 to replay menu
Phone # 858-674-2250
Fax # 858-674-2254
Our business hours are from 9am-3:30pm PST Monday -Friday.
Closed for lunch from 12-1pm.
This is the ''Service Request Form'' that you print and fill out and include in the box with your motor that you're shipping to Neutronics.
http://www.neumotors.com/Site/Repair...est%20Form.pdf