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Sky and Technology help please.
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DickyT
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Sky and Technology help please. - 04.02.2008, 04:52 PM

3 weeks ago I received my Monster pro 125b from Horizon hobby. 2 weeks ago it fried 90 seconds into it's 7th run. On the previous 6 runs it never went over 125 degrees F.

I called the phone number for support which gives an error and says the number has been changed. I called the new number and a guy answers "hello" When i asked it this was Sky and Technology he laughs and says "We no longer do work for them" and gives me a 3rd number to call. This third number goes direct to voice mail.

I have left 2 voice mails and sent 2 unanswered e-mails to info@sky-technology.net

The ESC was never used out of spec, having only 5s lipo run to it and geared fairly mildly in my e-revo.

Does anyone have a contact at Sky and Technology that they could refer me too? I hate having a $275 3 week old paper weight.
   
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83gt
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04.02.2008, 05:13 PM

Seems to be a constant problem lately. All I can say is, good luck. I hope you get it worked out. I don't think anyone has a solid answer right now as to service for Quark in the US. I know we'll have to send them to HK for service, but heck if I know where, and I'm not sure anyone else does either at this point in time.

J.
   
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DickyT
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04.04.2008, 09:39 AM

Well crap. It seems I am SOL. go go $275 paper weight. Time to file a BBB claim against S&T. I really hate going this route.
   
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Arct1k
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04.04.2008, 10:22 AM

Try horizon - this is pretty poor
   
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DickyT
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04.04.2008, 11:43 AM

I did, they referred me to S&T. Same phone numbers and e-mail I already have that do not get answered.
   
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83gt
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04.04.2008, 12:51 PM

buzz horizon back and let them know that you get no response from S&T, except that they no longer support Quark.

J.
   
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