150amps hobbywing esc in fire in my house!!!

Bad news....I broken my hw 150 and I do not know why....
Well I'm testing my new drift tires for 1/8 buggy, My hw was on 6s start mode 2 and tming 22 deg, I used it many times with this setting, at the end of the first battery I waited the motor to cool down esc was cold all the time, I connected the second battery, switched on the esc, I heard first bip from motor, second bip from motor, insted of the third bip I heard a puff from esc, like a burst, and then I saw white smoke, finish, end of the story, esc is gone, well now I start to get a little upset..this was completely unexpected and all the parameters were fine, I was not even using the throttle, jst put on the switch...anyone has a feedback of repaired esc directly from hw?
thx

[superek4]

Originally Posted by gabry356

Bad news....I broken my hw 150 and I do not know why....
Well I'm testing my new drift tires for 1/8 buggy, My hw was on 6s start mode 2 and tming 22 deg, I used it many times with this setting, at the end of the first battery I waited the motor to cool down esc was cold all the time, I connected the second battery, switched on the esc, I heard first bip from motor, second bip from motor, insted of the third bip I heard a puff from esc, like a burst, and then I saw white smoke, finish, end of the story, esc is gone, well now I start to get a little upset..this was completely unexpected and all the parameters were fine, I was not even using the throttle, jst put on the switch...anyone has a feedback of repaired esc directly from hw?
thx

The sad news is after I burnt d esc n sent it to china agent I hv not heard from them since. As written in d earlier post I may not buy their 1/8 car esc anymore if their service remains so lousy.

[BrianG]

It does suck when an ESC burns up and is difficult to get service, but really, the old adage "you get what you pay for" applies here I think. It's a risk analysis: do I go cheap and hope everything lasts ok, or do I spend the extra cash to get better CS and not worry about it? Sorry if it seems I am victimizing the victim, but bad things happen to even the best of ESCs, so it's not unlikely these types of situations are going to occur.

[superek4]

Originally Posted by BrianG

It does suck when an ESC burns up and is difficult to get service, but really, the old adage "you get what you pay for" applies here I think. It's a risk analysis: do I go cheap and hope everything lasts ok, or do I spend the extra cash to get better CS and not worry about it? Sorry if it seems I am victimizing the victim, but bad things happen to even the best of ESCs, so it's not unlikely these types of situations are going to occur.

I like cc service but their mmmv3 is also unpredictable. I wonder is tekin any better.

[BrianG]

Yeah, but any high power ESC is gonna have more risk of blowing. Higher voltage and higher current can easily damage things if one little thing goes wrong. Just sit down and and really think about the levels of power these tiny devices are channeling! It's quite mid-blowing to me that they can do it, let alone do it without failures. At least CC has gone above and beyond to straighten things out witht eh V1/2 fiasco. Try that will someone like Schulze and they tell you it's your fault. Now that the MMM V3 has been out for a while, there are a LOT less failures - sure they're gonna happen, but a lot less often.

[florianz]

Originally Posted by BrianG

It does suck when an ESC burns up and is difficult to get service, but really, the old adage "you get what you pay for" applies here I think. It's a risk analysis: do I go cheap and hope everything lasts ok, or do I spend the extra cash to get better CS and not worry about it? Sorry if it seems I am victimizing the victim, but bad things happen to even the best of ESCs, so it's not unlikely these types of situations are going to occur.

when I buy a product, I expect that it works. I pay a certain amount for it, and if it's cheaper then some other products, may not mean that it's ok to fail.
for ex. I buy a small suzuki car, which would be chaper then a comparable small BMW. would that mean that it's just ok that the engine doesn't work after a week?

I think it can happen that new products fail, no matter what the price tag is. but when it fails, you have to get an replacement at least. it is not my problem that they didn't finish their work...

I payed for a working product, not for a not-working one.

and as hobbywing is NOT a small company but manufacturer for some known brands, I expect professional behaviour.

on the other hand, I have this bloody cheapo 200A ESC, and except the stupid breaks it just works flawlessly. It was real cheap, but - it works!!??

sorry guys, but it really pi..es me off when I see how they are rippin off people.

[BrianG]

How are they ripping people off? Many/most do work, and work just fine. Yeah, their support leaves much to be desired, but a company is in business to make money and to offer such a cheap ESC for the capabilities, they must have to cut corners somewhere.

Look at Feigao; they are cheap motors that do the job. But, they are not as good as a high priced motor and have issues. On the same token, Neus are high priced, but have occasional issues as well.

Any high performance system, whether it be cars, audio, r/c, etc, is running closer to "the rail". So, it is understandable that there will be malfunctions.

The only point I'll grant you is that they should readily honor a warranty for defects. But to expect high-end ESC performance/support without paying the high-end price is not reasonable IMO.

Not trying to single anyone out or diminish the fact that these components failed, just trying to put things into perspective.

I've a 80A burnt and have sent it directly to HW after-sales address,this was 15 days ago and since then I have no news.
I dont thing they rip us off,HW is not a small company and have a name to honour. I hope
I will update when I have news from my Asia travelling esc.

[Raze ST Truggy]

I have a 80A that is still working flawlessly, but I fully expect it to fail. Maybe it won't, but thats the atitude that I have about it. I bought a $75 esc to try out and so far it's working fine for me. If it does fail I can't see sending it back to hobby wing being an option. It would have to be a free or very cheap replacement fee to make it worth while.

And for those of you that think you deserve the over the top customer service that castle and some other provide stick with the R/C's. If I pay an engine builder to build me a stroker motor for my mustang and it blows up first time out, who do you think is going to take the hit? I'll give you a clue, it's not going to be anyone but me.

As other have said you get what you pay for.


-Brian

[xyllian]

Anyone had the same problem with the 80amps?

I was just aboute to order one but now i dont know, the pricing is great on those!

EDIT: woops, missed the last four pages lol

//Gustav

CC makes a nice product indeed,no doubt.But since I live in Europe.I have to send it overseas anyway,in case it fails.not sure how they handle costumer service outside USA and/or if waranty is valid for international costumers.

btw anyone knows which is standard value for punch on HW 80/150 ESCs?

[xyllian]

Standard punch is set at level 5 of 9 at both the 80amp and 150amp units.
Timing is 15degrees (lvl. 5)

//Gustav

[e-mike]

im sold for castle esc....on 7 units(v3) only one died after 6 month and i thing that my issue was caused by the crap medusa motor... and so many guy's have good result with hobbywing unit.....for me 3 150 amps died in les than 1 month....

Thanks xyllian.
I will setup my 150A with those values then and a new 8.5 SP silverarrow.

[kostaktinos_mt]

Originally Posted by e-mike

im sold for castle esc....on 7 units(v3) only one died after 6 month and i thing that my issue was caused by the crap medusa motor...

medusa is crap?