Tradeing in M.M.'s ?

[Thomas Porfert]

I don't think there would be a problem in removing the coupon and just redeeming it immediately. Just make sure you note this clearly when you send it in for replacement. It will not be as quick as a standard repair turnaround; it is not considered a repair, so it is not given the same priority. You will go to the bottom of the regular order list, which puts you behind all previous orders; including orders from large companies, like Great Planes and Horizon Hobby.

So it does take a bit of time to get the upgrade. We are just now making a significant dent in the overall backorders; I think we've finally dropped below 1,000 on back order for the first time since its release. It will probably be at least 2 weeks before it ships, but it could be longer.

Thomas Porfert
Castle Tech Support

Great Thomas thanks for the info, you guys a Castle rock. I will send my m.m. in next week and make sure I state clearly that I want the coupon for the castle link redeemed as a programming card for the extra fee to be shipped with my new MMP.

[Thomas Porfert]

Originally Posted by FastXR

Great Thomas thanks for the info, you guys a Castle rock. I will send my m.m. in next week and make sure I state clearly that I want the coupon for the castle link redeemed as a programming card for the extra fee to be shipped with my new MMP.

Please PM me your info and I'll make sure the invoice is clearly marked as an upgrade and about redeeming the coupon immediately. If I understand correctly, you do want to pay the $10 to upgrade to the field programmer? I just want to make sure it's clear before we ship the wrong stuff.

Thomas Porfert
Castle Tech Support

PM sent Thomas and yes I am looking for you to upgrade the castle link to the programming card for the additional fee and shipped with the MMP.

[E-Revonut]

Can anyone from Castle give me an aproximate turnaround time on this? In need of a new esc as my MM doesn't seem to like brushed motors and it would be real nice to have a MMPro so when I go to the 13.5 spec motor for the SC class at my track I can take advantage of the sensor. One of my MMM is in my sc10 at the moment but it's huge and isn't sitting where it should be.

[hlb14]

i just sent in a mmp for repair under warranty, would it be possible to exhange it for a mmm?

[Thomas Porfert]

Originally Posted by hlb14

i just sent in a mmp for repair under warranty, would it be possible to exhange it for a mmm?

Unfortunately we do not allow upgrades to the MMM.

Originally Posted by E-Revonut

Can anyone from Castle give me an aproximate turnaround time on this? In need of a new esc as my MM doesn't seem to like brushed motors and it would be real nice to have a MMPro so when I go to the 13.5 spec motor for the SC class at my track I can take advantage of the sensor. One of my MMM is in my sc10 at the moment but it's huge and isn't sitting where it should be.

There are simply too many variables to give an accurate time frame. We are finally making a dent in the backorder's on the MMPro, but there are still backorders. We are making them as fast as we can and I would not expect longer than a 4 week delay. It all depends on how many we already have on order versus how many we are building; and then of course where you fall on the list will also determine when you get one. I wouldn't expect an immediate replacement like a repair, but it should be fairly reasonable.

Thomas Porfert
Castle Tech Support

Originally Posted by Thomas Porfert

Please PM me your info and I'll make sure the invoice is clearly marked as an upgrade and about redeeming the coupon immediately. If I understand correctly, you do want to pay the $10 to upgrade to the field programmer? I just want to make sure it's clear before we ship the wrong stuff.

Thomas Porfert
Castle Tech Support

Thomas I just filled in the repair/upgrade order and think I was pretty clear requesting an upgrade to MMP and field programmer card upgrade on the form in the notes section. I also printed the email confirmation out and will be mailing it out with my old MM tomorrow. I also referenced the your name on it so hopefully if there are questions, repairs will get a hold of you. Let me know if you want me to PM you the order number. Thanks

Hey Castle guys, is this trade-in open to us guys in the UK? Same process as the guys int eh US are using, fill out a non-warranty repair sheet, etc.?

Looked on the Castle site and couldn't find details?

HI
I've mamba monster esc that's not working (non-warranty). Can I downgrade this to a MMP? how much will it cost to me?