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  (#376)
Nard Cox
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Location: The Netherlands
10.13.2010, 06:00 PM

Got my motors in today.

I got a 1520 and 1717 = $65 + $70 = $135 = 101 euro
I had to pay an extra of 37 euro = $49!!
37 euro - 12.50 euro (handling) = 24.50 euro
24.50 euro is more than 19% of 101 euro (the product value)
But I paid $40 on shipping which is 30 euro
101 euro (motors) + 30 euro (shipping) = 131 euro * 19% = 24.50 euro!

So conclusion : The fags @ customs now also charge VAT over shipping costs!!

1520 : 48 euro
1717 : 52 euro
Shipping : 30 euro
VAT : 37 euro

Thank the lord almighty that the $ is relatively low vs the euro otherwise it would almost not be worth it buying from the US.

Please remind that despite the shipping and VAT charges it's cheaper to buy in the VS than buying here in the Netherlands. You have to sell a long in order to buy some spares for you car.


Mugen MBX6Te RCM + Mugen MBX6e RCM + Savage Flux XL FLM + MERV all with Spectrum DX3S || WTS&WTB

Last edited by Nard Cox; 10.13.2010 at 06:05 PM.
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Old
  (#377)
phatmonk
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10.13.2010, 06:44 PM

The 1717 is alot smoother than the 1520.Me Likey


SC8-E RCM MMM CC 1717
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Old
  (#378)
Arct1k
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10.13.2010, 07:27 PM

Thomas - Sorry PM - Looks like I got a 6mm Air 1717 not the Car version! Thanks
   
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Old
  (#379)
JoFreak
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10.14.2010, 01:45 AM

Quote:
Originally Posted by Nard Cox View Post
I'm guessing mine are stuck to. Though I still haven't received a letter asking the value and content of the box... Stupid customs!!

What do you need to pay for customs?

Dutch customs:
Less than 20 euro = free
From 20 to 150 euro = 19% on top of the product value + 12.50 euro declaration costs
Above 150 euro = 19% on top of the product value + 4.8% on top of the product value and shipping costs + 12.50 euro declaration costs
In Germany we pay about the same, don't know about the +12.50€ though...
And the percentage added to the 19% for shippments over 150€ depends on what sort of stuff you order.
For example model cars made from plastic have an additional 3% afaik, but model cars made from metal have no additional fee.
Don't ask me what a collosal drunkhead the person had to be, who invented this system.

Package is still with customs.
Took them 8 or 9 days last time.
2 days to fly the package half way around the world.
Over a week for some bloke to check the invoice papers and put a label on the box with the amount of money the postman has to collect.
That's bureaucracy deluxe for you...
   
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  (#380)
Nard Cox
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10.14.2010, 04:45 AM

Quote:
Originally Posted by JoFreak View Post
That's bureaucracy deluxe for you...


I just checked, it seems it's normal that VAT is calculated over shipping expenses as well. Oh well still only $115 for a motor.


Mugen MBX6Te RCM + Mugen MBX6e RCM + Savage Flux XL FLM + MERV all with Spectrum DX3S || WTS&WTB
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Old
  (#381)
KniteWulfe
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10.14.2010, 05:56 AM

Wow Korean customs is really efficient compared to Europe it seems. I usually get a text message to declare the value the evening of the day they get it except on weekends. They are open 24 hours and will accept an emailed copy of the invoice. The longest I have had something in customs was 4 days and that's only because I 'accidentally' declared the wrong value and they caught it.

We are supposed to pay 20% on top of the item value plus shipping but somehow they usually only charge me about 8%. I think I paid about $40 for my last order of 5 motors.

Looks like castle's ordering system is back to normal. My order this week was invoiced and I even got a 'package shipped to you' email this time.
   
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  (#382)
Jahay
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10.14.2010, 05:58 AM

I bought a single motor and got a customs charge of £15 which is rouhgly $25!!! quite a lot!!! But i am still happy
   
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  (#383)
BrianG
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10.14.2010, 09:41 AM

Got my 1717 car version in the other day and installed in my XT8. The mount takes a little work due to the use of 4mm screws and gearing options are somewhat limited due to the motor's diameter, but wow! Pulling my girl around in her wagon (pretty much all this truck is used for lately) seems effortless compared to the Tekin truggy motor!
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Old
  (#384)
Soro
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10.14.2010, 01:23 PM

Guys

What are we talking about we all should know what the extra costs are if we buy
from another counrty. CC can't do anything about it. I think all the things about
extra charges should not be in this Topic.



Savage Flux 5mm TCS TVP with 8 Big bore shock conversion : Savage Flux XL TCS TVP with 4 IRC shock conversion
   
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  (#385)
Semi Pro
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10.14.2010, 03:46 PM

patric


i have a question

i ordered an outrunner on the 24th and i just got an email today that you guys are out of stock and i am being refunded, i hate to be a pain in the ass but why am i not getting one, you were still selling them last week and i know i was one of the first orders


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Originally Posted by Semi Pro View Post
......maybe they want to be more like novak
Quote:
Originally Posted by BrianG View Post
I'm telling Patrick you said that!
   
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Old
  (#386)
Pdelcast
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10.14.2010, 03:51 PM

Quote:
Originally Posted by Semi Pro View Post
patric


i have a question

i ordered an outrunner on the 24th and i just got an email today that you guys are out of stock and i am being refunded, i hate to be a pain in the ass but why am i not getting one, you were still selling them last week and i know i was one of the first orders
Can you send me the specifics? Some of the outrunners only had 2-3pcs in stock...


Patrick del Castillo
President, Principle Engineer
Castle Creations
   
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Old
  (#387)
Semi Pro
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10.14.2010, 03:54 PM

Quote:
Originally Posted by Pdelcast View Post
Can you send me the specifics? Some of the outrunners only had 2-3pcs in stock...
tried to pm you but your inbox is full

here is my order number 2142-1189-4010

i was told on the phone it was going to ship later than my 1520


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......maybe they want to be more like novak
Quote:
Originally Posted by BrianG View Post
I'm telling Patrick you said that!
   
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Old
  (#388)
Pdelcast
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10.14.2010, 06:09 PM

Quote:
Originally Posted by Semi Pro View Post
tried to pm you but your inbox is full

here is my order number 2142-1189-4010

i was told on the phone it was going to ship later than my 1520
Sorry !! I didn't realize my inbox was full -- it was my "sent" mailbox was using all my space.


Patrick del Castillo
President, Principle Engineer
Castle Creations
   
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Old
  (#389)
George16
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10.15.2010, 12:20 AM

I'm still "patiently" waiting for a reply from Castle/Thomas on the status of my order which I placed and received a confirmation on September 25. Ten more days and it will be a month and it still have to be resolved.

I wish I'm home so I can call overseas long distance but I can't since I'm onboard this "supercarrier" floating in the ocean while on deployment.

Here's what I ordered:
-----------------Individual Item Breakdown-----------------
>
> Item Ref. Price ea. Qty. Description
>
> 060-0006-00 $60.00 1 1512-1800KV 1.5 Turn Brushles
> s Car Motor
> 060-0007-00 $65.00 1 1518-1800KV 1 Turn Brushless
> Car Motor
> 060-0008-00 $65.00 1 1520-1600KV 1 Turn Brushless
> Car Motor
> 060-0009-00 $70.00 1 1717-1580KV Brushless Car Motor

Order confirmation:
> -----Original Message-----
> From: Castle Creations, Inc. [mailto:christy@castlecreations.com]
> Sent: Saturday, September 25, 2010 9:52 AM
> To: LUCAS, JOSELITO GSMC (CVN73)
> Subject: Castle Creations, Inc. Order Confirmation 2142-2991-9715
>
> This is an automated message acknowledging successful initial
> processing of your order placed on our website.
>
> You may check your order status by writing to:
> christy@castlecreations.com
> For inquiries, please reference order# 2142-2991-9715

Here's the reply I got from Dena:
Lucas,
All Clearance Motors will be processed and shipped by 10/06/2010.
Thanks for your Patience

Dena

Hopefully Castle will sort this out.


Castle Neu 1520 on 6S LiPo Powered Gmaxx (Nitro Killer)
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Old
  (#390)
scooterboy
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10.15.2010, 10:31 AM

Received my order today (ordered 30th sept) 2143-0927-6727, unfortunately I have received a 1512/1.5y motor in a 1520/1y box (which is of no use for my truggy)

can Thomas or Patrick let me know how to resolve this?

Darren
   
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