problem with novak 4.5

[q8-maxx]

hi i have a big problem. i am from kuwait and i just get novak brushless systm 4.5

i program it but the motor not run i ask the novak by email they told me:
Please note that to claim warranty you will have to go through our distributor in Kuwait which is: MY TOY COMPANY

i went to my toy company yesterday they told me we cant do anything this factory problem.

so now just the esc work :019: do you have any motor work with it or its just work with 4.5 motor that come with
thanks

[jollyjumper]

check the sensor plug, see if its plugged in good.

[q8-maxx]

i just hear sound when throttle with rotor move :( i think its broke from inside

[tallyram]

make sure your pinion gear is on the shaft tight!

[q8-maxx]

i remove it from e-maxx and just hear sound without run. don you have any replacment motor?

[neweuser]

I think you can get replacements, but I would email Novak again. If this thing does not work, the Toy Company should send it to Novak FOR you.

Here are some helpful links for you.


Jacqueline C. Berber
Customer Service Manager
Novak Electronics, Inc.

Customer Service Section : http://www.teamnovak.com/cs/index.html
Technical information section:http://www.teamnovak.com/tech_info/index.html
Instruction Manual Section: http://www.teamnovak.com/download/index.html
Product information Section: http://www.teamnovak.com/products/index.html

[q8-maxx]

what shoud i do now. i send 2 emails and they not response. please tell me if here any replacment motor? i can buy 4.5 motor but i hate novak now and the way that they used for customer.

[Serum]

first you can check what exactly is wrong;

you say you hear a noise. is it a grinding noize or a beeping noise?

Perhaps your controller is dead, and not your motor. Might be. Perhaps the rotor came loose from the magnets; in this case you can buy a new rotor.

And if you are sick of it; you can get a Mamba-Maxx controller with a Wanderer 9XL motor.

[q8-maxx]

the noise i heard like somthing catch the rotor and cant turn and move and the three wires get very hot

And if you are sick of it; you can get a Mamba-Maxx controller with a Wanderer 9XL motor.

is that faster than 4.5 ?

[Serum]

Yes, that's faster.

[q8-maxx]

Where I can buy it and what it cost?

[Serum]

The controller/motor can be bought through Mike (the owner of this forum) it will damage your bank account with 230-240 dollars.

this is the motor.

And this is the controller.

And if you are are looking for a more powerfull controller, the Warrior 9920 is nice priced at this moment.

http://www.rc-monster.com/proddetail...od=9920warrior

[q8-maxx]

are you sure 12 cell ( mamba max + 9XL ) faster than 14 cell ( novak 4.5 ) ?

[Serum]

No, you never mentioned the 12 vs 14 cells?

[Serum]

12 good cells can deliver about 1100-1200 watts. the novak won't use that amount of juice.
the 9XL will if you gear it for speed.