Mike is on leave or what? - RC-Monster Forums

orange00 · **Mike is on leave or what? -** 02.01.2007, 10:30 AM

I bought something from online shop, but just got partially of them. No e-mail reply. And the online shop seems everything out of stock.
Anyone can kindly let me know what happen?

RC-Monster Mike · 02.01.2007, 10:44 AM

I am still here working hard, my friend. If you sent an email, expect a reply later today(I am about a day behind in emails). Without knowing your name, I can't comment on the "missing" items - also check your spam in case I already sent a reply. The Out of stock items are out of stock due to the supplier or manufacturer in most cases - I am at the mercy of these sources and have everything ordered or back ordered. Just kind of the way it goes in this business(by the way, there are well over 500 items that are in stock vs. a dozen or so out of stock, so not quite "everything" is out of stock). :)

Dafni · 10:51 AM

Mike on leave? Must get pretty cold in hell then! :)
C'mon, not everything is out of stock! Please bear with him, he depends on suppliers and stuff, and he can't do any magic either!

Edit: See, the Master himself beat me to it.

Procharged5.0 · 02.01.2007, 12:13 PM

Welcome to the forums Orange!

I placed an order recently and Mike's been diligent on getting everything out to me. Also, imagine the volume of emails he receives! Yikes!

orange00 · 02.01.2007, 01:32 PM

Quote:

Originally Posted by RC-Monster Mike

I am still here working hard, my friend. If you sent an email, expect a reply later today(I am about a day behind in emails). Without knowing your name, I can't comment on the "missing" items - also check your spam in case I already sent a reply. The Out of stock items are out of stock due to the supplier or manufacturer in most cases - I am at the mercy of these sources and have everything ordered or back ordered. Just kind of the way it goes in this business(by the way, there are well over 500 items that are in stock vs. a dozen or so out of stock, so not quite "everything" is out of stock). :)

Well just a bit nervous something I got last saturday and the rest no...:026:
By the way, if those stuff are lost. What can I do?
Thanks and sorry to ask too much.:002:

Procharged5.0 · 02.01.2007, 01:33 PM

Mike,

FYI, my UBEC came in this morning. Thanks!!!!

orange00 · 02.01.2007, 01:35 PM

Quote:

Originally Posted by Procharged5.0

Welcome to the forums Orange!

I placed an order recently and Mike's been diligent on getting everything out to me. Also, imagine the volume of emails he receives! Yikes!

Yes, I can imagine Mike should be very busy.

neweuser · 02.01.2007, 03:25 PM

No matter what the case, Mike will take care of you, this is for sure!

TruckBasher · 03:16 AM

Well, I am one of the guilty ones flooding mike's email. I think i have 30++ emails in 3 weeks. But believe me, in that 3 weeks i also have 3 orders and all them them came in on time plus he managed to get all my request done. One time i thought i was missing an item but it turns out that manufacturer was the one suppose to send me the parts...Imagine that mike ordered directly with the manufacturer to expedite the delivery....Btw, i am in Singapore and i always receive my package 7-10days ONLY....That's how great mike is.....ohhhh and dont worry i have stopped flooding mike's email :)

neweuser · 02.02.2007, 10:23 AM

Mike has the best shipping out there. Well, the best just about everything!

Procharged5.0 · 02.02.2007, 10:45 AM

Mike gets an A++ rating from me for his excellent service!

orange00 · 02.02.2007, 01:16 PM

OK, got the second delivery tracking code. Thanks Mike. But how come the ESC and the Fastlane product shipping out time have 1 full week different? Are the all ship out by Mike or just ship out by individual supplier?
But really, the order made me worry when I paid full bill but just got part of the item.

TruckBasher · 02.02.2007, 01:35 PM

Quote:

Originally Posted by orange00

OK, got the second delivery tracking code. Thanks Mike. But how come the ESC and the Fastlane product shipping out time have 1 full week different? Are the all ship out by Mike or just ship out by individual supplier?
But really, the order made me worry when I paid full bill but just got part of the item.

We have the same situation, well the problem is the parts are probably out of stock and Mike's supplier has back orders....Now instead of waiting for it to arrive and send it out to you...Mike just simply sent the available parts and let the supplier shipped the rest. Expediting the shipment....Its a bit troublesome but at least mike thinks of ways to send out the parts ASAP....ohhh and if he fail to inform you...he might just have been busy with the tons of email he had...

glassdoctor · 02.02.2007, 01:50 PM

Don't be worried... no funny business with Mike.

He was even willing to drop-ship something for me once when I "needed" it right away...

neweuser · 02.02.2007, 01:59 PM

Going with Mike is a win win situation no matter how you look at it. Bottom line. I have been ordering stuff online for years and have never had such service....EVER!