What's going on with Castle?

[TexasSP]

Originally Posted by Pdelcast

omg!

I leave for a couple months and it turns into a shouting match!

Really the customer support issues we are running into comes down to our serious growth, + the recall on ICE-HV. We are still getting swamped -- but we are starting now finally to see some daylight.

So please bear with us while we go through some growing pains.

March was our worst month for CS problems and return turn-around. We are getting better as we dig ourselves out of our hole.

Very sorry for the long repair times and CS wait times - -but there is light at the end of the tunnel!

Who do you think you are Patrick?!?!?!

We were talking about blueberries and you rudely interrupted this serious discussion to talk about ESC's and CS?

Everyone knows that blueberries are what makes the world go round. Without them, the universe would spin off in to complete chaos and implode upon itself.

To BrianG: the four hours comment was tongue and cheek by me.........

BTW, Patrick, keep up the hard work. It's rough when you grow by leaps and bounds over night. I started working for a company a few months back that did much of the same, going through many pains, but moving forward head down all the time. Life is an adventure after all.