Compro 16016 programming

Guys, I have an 16016 Compro - its only 3 days old.
It programmed ok, gave it a test run on the bench only to find that it shut off after a couple of squirts of the throttle. No smoke or anything out of the ordinary. Though on repowering/reconnecting a pack I get the consistent beeping error message. Problem is that it wont supply a BEC charge so even by passing the BEC and running a separate pack wont reset the controller.
I have tried everything yet cant get the controller to reset and take a program. Its not turning the motor at all.

Any thoughts, or is it dead. If its dead do I send to MGM or Monster RC for repair?

Regards
GB