Problems when using MGM USBCom+

[What's_nitro?]

Hi guys. I just bought the USBCom+ and I'm having a problem. Namely that the controller never shows as being "ONLINE" and therefore I can't view/change any settings on it. I have looked at the other related threads but I didn't find a solution there so I thought I'd bring it up in my own.

I have tried hooking it up w/wo the reciever and radio turned on, w/wo the cc_02 connection cable, with the controller on/off, and any combination of those.

The drivers were properly installed as well. My computer finds the USBCom+ and the controller program opens flawlessly. The only problem, which is a big one, is that the controller never comes "ONLINE".

It bugs me that expensive stuff like this can't ever work correctly the first time.