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Traxxas support, excellent.
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MTBikerTim
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Thumbs up Traxxas support, excellent. - 09.02.2008, 10:07 AM

A number of people have been saying how people always post the bad but never post the good. Well I though I would post about my recent experience with traxxas support. Some might remember that I recently soldered up a deans plug the wrong way on a VXL esc. The esc didn't survive the mishap.

I contacted traxxas and they told me to send the esc in for repair. They ended up replacing it for free. We were honest and completely prepared to pay the ful repair fee but they replaced it free of charge, thumbs up from me.


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