where is my monster max?

just wanted to know how long did it take you guys to get back your monster
max esc back from castle creations? i sent my old mamba max esc v1 back
on jan,2.for the new upgrade.sent them a email,they said it once it is received it will take about 1 week as long it is in stock.did you guys get a
a email saying that they have received it ? i sent them another email ,it was sent back to me because of a problem.sent a few more in the last week,no
responds.any help?