Great service(traxxas)

[JERRY2KONE]

Well I hope this does not offend anyone, but I have a story to share. Over the last few years and since the boys joined our lives here in Korea last year our E-Maxx collection sure has grown. We have two complete stock E-Maxx trucks and enough spares to build a third. Plus I have my own SuperMaxx trucks as some of you may already know about. Anyway with all of our Maxx trucks we have collected several of the original orange style EVX's. Of course they were great in their day, but technology has come a long way since then. So after my sons hounded me for months about the fact that none of the EVX's are working anymore for one reason or another I finally decided to ship them off to Traxxas for warrenty check ups and repair. None of them were seriously hurt outside of normal wear & tear. I cannot determine exactly what made any of them fail except for maybe one, which was a motor wire short. And yes that was reported when I shipped them to Traxxas. So I sent them in.

The Traxxas tech support checked them out for us and I guess due to the fact that they no longer sell the old style EVX they offered to replace all four of them with the new waterproof EVX2's for a small warrenty fee. Of course I would have to be crazy to turn them down. I had expected that they would do whatever they could to help remedy the stiuation and keep one of their customers happy, but boy was I surprized and very pleased for the outstanding support. After all when I thought about it, we have spent several thousands of US $$$$ on Traxxas equipment over the last few years supporting them, so it was nice to get some back.