Did Norton 2010 corrupt my USB ports

[BrianG]

Originally Posted by redshift

I did get a window saying 'this device can perform faster blahblah' which I don't remember seeing ever before, but I don't think that was in regard to either Zen player.

Ah ha! That sounds very much like the system is reverting back to USB1 speeds and your ZEN player may NEED USB2. Try the driver update thing and let me know.