aww man not again

[Pdelcast]

It's funny how when, for example, someone breaks a diff, or breaks a wheel, or anything else mechanical, they just go out and buy a new one...

They don't bug the manufacturer to replace it under warranty.

But, when someone rips wires out of their ESC, or lands so hard they break the circuit boards, or gears their truck wrong, or uses really bad quality batteries, or uses a bad motor -- somehow, that's the ESC manufacturer's problem.

In about 90% of "warranty" replacements that we do, the actual fault lies with the setup, or with a crash. Yet, often, we still replace the ESCs.

Why? Well, we want people to be happy with their purchase, so we use a little education along with a very generous warranty to help users find the right setup that works, and keep them going.

In the mean time, we continually improve the product to make it more and more rugged, and easier to use correctly. (BTW, MMM V5 is now shipping)

You can't please everybody -- someone will always have an issue. However, we strive to build the best quality products that we can, and offer them at a very good price. We strive to keep our customers happy, and that's why we have been successful.