Quote:
Originally Posted by j.f.s
I used the link posted by Knez and just sent in my faulty MMM. Never bothered e-mailing beforehand. Just make sure you send in your stuff using a shipping method with tracking. This is for your own piece of mind and any insurance claims for lost shipments :)
After they've received your faulty ESC/motor the waiting game begins. Don't expect to get a confirmation e-mail that they actually got your stuff :)
I sent my MMM to them on august 17th and if I remember correctly they got the package around the 22-23rd. On August 31st I got a receipt for a Sales order which in fact was my warranty repair. It had a $0 total so no cost involved for me.
Next up was a shipping notification which I received on Sept 6th and then it took a few more days for it to arrive in Sweden.
When I filled out the Warranty repair form I specified my Credit Card just in case it wouldn't be consider a warranty repair.
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Thank you for your information, I will do the same as you then :)
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