Mike is on leave or what?

[Serum]

You need to contact your credit card company to figure out what went wrong with the payment, perhaps it's on hold.

Please contact Mike by email over this matter, I think it will work faster and it will keep things clear.

Mike does his best to help every single customer out there; but when he says the money isn't received, it's not received. Perhaps your creditcard company took it as a fraud and cancelled the payment.

Mike has got the stuff laying ready for you, but as long as the money isn't on his account, due to an error of your bank/Creditcard company, you need to contact them.

We will be here to help you, but like I said; it would work quicker if you contact Mike directly. (by PM or by email.)

thanks for your understanding; Now if you feel there is anything i can do for you, please contact me by PM or shoot me an email.