e-bay tips

[suicideneil]

I dont think 'terms of sale' has been mentioned yet. Terms of sale are important for many obvious reasons, yet alot of people dont bother with them and then wonder why buyers end up jerking them about and making silly demands. Here are my terms of sale for example:

Originally Posted by Neil, overlord of the traxxas forum noobs

Please read the terms of sale before bidding:

1. If you have any questions, please ask them before placing bids.

2. When bidding closes, the winner will be notified and payment requested.

3. Payment must be received within 7 days of the auction finishing, but preferably within 24 hours, or you will be reported to Ebay as a non-paying bidder, and will receive an unpaid item strike.

4. Once payment is received, I will check the item and then post it and notify you.

5. When the item is received, if there is something missing, or it has magically turned into a cabbage, please notify me IMMEDIATELY, and I will try my hardest to get it sorted. Never leave negative feedback.

6. I accept no responsibility for items lost or damaged in the post, and cannot guarantee delivery times. I obtain proof of postage for all items I post and always package items carefully.

7. No refunds can be given if you change your mind after sending payment, so make certain you really want this item before bidding. No returns will be entertained either if you decide the item is not what you wanted.

8. All postage, packaging and handling fees are final. If you do not agree with the stated charge, do not bid on the item.

9. After the item(s) arrives and you are happy with it, make certain you leave positive feedback, and I will do the same for you.

10. All bidders must pay using PAYPAL, no exceptions.

11. Do not go on holiday after bidding for this item. If you win the auction, payment must still be made within 7 days of auction close so please be certain you can still pay from your current location.

12. Please make sure your delivery address is correct. If you have a different address registered to your PAYPAL account to that of your EBAY account, I will only post to the PAYPAL registered address unless instructed otherwise.

However, as I discovered the other day, they arent worth shit-all in the eyes of paypal. Basically, I sold a single speed coupler to someone, who then decided they didnt want it (because they are thick and dont understand how a tranny works), but I made them pay anyway, as per my ToS. They then claimed the item never arrived, and because I only used normal 1st class postage (no tracking), I couldnt prove I had posted the item, so paypal refunded him £17.5 (~$30) after he raised a complaint via paypal.

Moral of the story, use trackable shipping for ALL transactions, even if you have to charge more for shipping.

[skellyo]

Originally Posted by suicideneil

Moral of the story, use trackable shipping for ALL transactions, even if you have to charge more for shipping.

Definitely. Delivery confirmation is cheap enough it should be used on any package sent through USPS. If the shipping label is paid for and printed out through Paypal, it's only $0.18 for delivery confirmation on First Class Mail and it's free for Priority Mail.

[Hickoryhead]

The sad thing no matter what anyone says Ebay and Paypal are always for the buyer not the seller. There are many horror stories. I sold and item. The buyer was not happy with it. I gave them a partial refund then they complained to paypal and recieved a full refund. I lost more than the whole price of the item. Paypal stated there was nothing I could do. Then they fully stated that refunds are based more on the complainer. If you complain first you have a better chance at winning a claim. Sad but true. I could not believe it when a paypal rep stated it to me. I had a confirmed address I shipped to and the claim stating they recieved the item. The one thing no body states is for every bad auction there are easily 100 or more good auctions. Good luck.

Rschoi_75-- 3) Title: If you have extra room left, stick in some related keywords. If you're selling a brushless motor, add in keywords like "mamba", "feigao", "novak". Even if your item is not from these companies you should stick them in. The purpose is to cast your net as wide as possible, and reach as many viewers as possible.

This is against Ebay rules. Don't add words not related to your auctions. If you do Ebay ends your auction early for misrepresenting the item in your auction. After so many violations in this manner you will be stopped from selling.