What is this BS Castle is feeding this customer?

[Pdelcast]

Originally Posted by Longhair

Are you going to do a recall on the current Monster Mamba Max's and hold off the sale of anymore until you locate & fix the problems?

I mean it wouldn't be fair to someone like myself who has to wait a couple of weeks for international shipping to receive your product only to have it fail within the first 20 minutes, wait a month to get a replacement only to have the same thing happen again.

We have shipping hold right now, pending final determination of the issue.

Please note that this is (so far) a MINOR issue -- we have had 6 failures total out of 1000 pieces shipped.