What is this BS Castle is feeding this customer?

Originally Posted by Pdelcast

We have shipping hold right now, pending final determination of the issue.

Please note that this is (so far) a MINOR issue -- we have had 6 failures total out of 1000 pieces shipped.

Who are 6 failures total out of 1000 pieces?
1.DickyT
2.Hootie7159
3.???
4.???
5.???
6.???

What should they do if they are 6 failures total out of 1000 pieces?
What will CC response with 6 failures,and if they're international orders?

[sleebus.jones]

Originally Posted by finfin

What will CC response with 6 failures,and if they're international orders?

They'll make it right, just like they always do.