Quote:
Originally Posted by Sower
Too bad more companies aren't as customer oriented as CC. I sent back my MMM for repairs and asked that they try to send back my original since I used 5.5mm connectors on everything. Well, not only did they turn the thing around extremely fast . . . they also sent me a new system alltogether. And about the 5.5mm connectors - they pulled them off my old unit and included them in the packaging. Oh, and they sent everything USPS Priority and notified me via email it was sent.
What an amazing company! I just wanted to post my situation to remind people about how great it is to deal with a company like that. Problems happen - it's what you do about them that makes the difference. Props to CC  |
When did you send yours in?
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