In general, people have been extremely patient with Castle. Much more so than I would have expected had I foreseen this debacle. How many people would be willing to put money up-front for a product that doesn't work? If you bought something from Walmart, Kmart or Miejer and it didn't work, you might go back for a replacement, but if you did, you would want it NOW or you would demand your money back. How well would it go over if the management at the retailer said, "sorry that your item is broken, but we are working on it. In the meantime, we will just hold your money until this is figured out." I'm sure they are getting some complaints, but for the most part, CC is getting a free pass from the RC community. After all the waiting and baiting, it turns out the MMM was not ready for release. It's shameful.