mmm v2 close

[TruckBasher]

finally.....

so critic number 3...busted......lets wait for Patrick to bust myth 1 and 2....

Dang...I watch to much TV...

[Jeremy1976]

Originally Posted by TruckBasher

I dont want to be all negative on this issue but there was a series of events that made me believe that there will be more delay...
First, Robo Market Place (not as good as RCM, Tower.. and Impakt but good service) jsut canceled my order. They are the ones who refunded me because it seems they've had multiple complains and they give up on CC. Heres the email.

"Jeff,

I just got off the phone with our distributor who said they don't expect to see the Mamba Monster until Mid-Sept.

With that being said we are going to go ahead and cancel the order for you and refund your paypal..

Sorry for this inconvenience..

Do you still want the RC Switch? If so we will cancel the order and you can place a new order for the RC Switch.

Hope this helps and have a great weekend!

Thank you
_________________________
Harmony
The Robot MarketPlace
harmony@robotmarketplace.com"

Second, Impakt RC just pulled their pre-order and responded that they did it because they dont know when the next batch is coming....

Third, we've only heard about the 2 guys with beta and that's it.....not no news...

For a household to loose phone and internet connect for a week would be normal but for a 11million dollar company to loose connection is crazy...unless area has been hit a major hurricane and flooding. I guess what I'm saying is that something might have happened to those stencil or it could be that they are already doing the mass production and everyone is soldering connectors that no one can answer the phone but I hope at least someone will tell us they delay....Its normal to have delay...even Mike gets delay, Tower got some delay but to tell everyone "in the next 2 weeks" after another 2 weeks and another...turns out to be 5 months well i dont know......I know that for a complicated process like they go thru it unavoidable to get setbacks and get delay but for a 5mos delay on other is bad for business....and CC is not the one taking the heat. Its the small companies that resell them...


Sorry for the rant 4months into waiting and 2 of my 4 orders had been cancelled because shopped decided to quit on CC....I guess I should have gotten the picture...

Ohhh I think the one who took the bet with Patrick....is gonna WIN....

I agree. I have had mine preordered for a very long time as well. I think I will give it a couple more days and if nothing or no word about it being released in the next week I am going to ask for a refund from Impakt as well. I can always pick one up once I hear for sure the v2 has no bugs.

Originally Posted by TexasSP

Sometimes this place is worse than an old ladies' sowing circle!

These guys do have jobs you know. I think they have done a pretty dang good job of communicating with us. Relax, breath and they will get them done.

Do you know how long people have been waiting for the MMM? Literally about 3 years now since CC announced they were producing this ESC. It has been postponed and pushed back for a very very long time. Now it is finally upon us but there were issues with the first version. People got a taste of how the ESC is and now are waiting yet again. I can see why people are antsy about this myself included. Being like a old lady? No. Wanting something I paid for 5 months ago? Yes. Wanting to be updated on what the issue is when we were told they were going to be building them again over a week ago and shipping again? Hell yes.

I think Patrick and other CC employees would be better off not saying anything until they were in the mail to the customers. Broken promises are what irritates customers. Especially in this hobby. My .02

[phatmonk]

Thats not too bad another week I can wait.But I feel a bit jelous to see the V2 MMM

[FG101C]

It's kind of like an auto body shop (or any mechanic for that matter). The more you ask when will it be ready the longer they will push it back. Personally if people would'nt have been going ape the first time they probably would have taken a bit longer to test the thing. I am so ready to get my 8-T running again. But patience is the key, when it does come it will be well worth it.

Just chill, if I were Joe I would not feel motivated when you see a post every other day from someone freaking out about when will it be shipped.

[MTBikerTim]

Originally Posted by Jeremy1976

I think Patrick and other CC employees would be better off not saying anything until they were in the mail to the customers. Broken promises are what irritates customers. Especially in this hobby. My .02

That's just stupid. People would be absolutely furious and everyone would be demanding their money back if they had paid for something as you say '5 months ago' and then heard nothing about what was happening since they paid. I know I would.

Castle is doing an excellent job with communication I think. You have to remember that if Patrick posts he gets a whole bunch of questions relating to that post. The more he posts the more questions he gets. I think Patrick does a great job of posting on the forums. He holds back from getting sucked into the endless conversation which end up going no where and achieving nothing but he also answers the important questions with accurate information.

Same goes with sending out e-mails. If you send out a group e-mail to people like castle did saying that the repairs on the MMM were going to be delayed you have to expect to receive a large number of those emails back with more questions. This can be very time consuming answering all these questions but castle is doing a good job.

If anyone thinks I'm brown nosing well I am but I am dealing with a number of companies at the moment and most of them are far less informative then castle so I sit knowing nothing of what is going on and I know a few of them I will not be dealing with again due to lack of or just poor communication alone.