Novak Replacement Option for (original) HV ESC (P/N 3220)

[jocktheglide]

I remember back in like 2002 or so I sent in my novak SS4400 or something like that their first brushless setup. Charlie emails back asking for more information and viola about within a week or week and half I was sent a new one....I have to say novak was incredible customer service I sent in a HV 4400 same deal all within warranty. I Paid one time due to it being out of warranty and same excellent customer service every single time.

i have a hvmaxx 4.5 system (broken) that i want to upgrade to the hvmaxx pro w/ 6.5 and a 5mm shaft, however i am having a hard time filling out the paperwork....

i need to do this in the next couple of weeks


can you tell me how i need to fill out the paper work and also do i need to pay the extra $15 per component because they are the new version?

so what is the total cost for a trade up to the newer esc. and also change the motor for a diff. turn


thanks so much

[NovakTwo]

Hi entjoles,

I just checked our exchange program and was surprised to see that we have already opened up the HV Pro motor exchange to the new 5.5 and 7.5 wind motors. Learn something every day!

Here is how the motor exchange works: You can exchange your existing HV 4.5 motor for any other 5mm shaft HV Pro wind motor for $45 (exchange price) plus $10 (exchange fee) You really don't need to purchase a new motor, since the RMF motors all have a new 120 day warranty.

We will not be adding an HV esc exchange into the newest HV Pro esc (with built-in lipo cut-off) for a couple of months yet. But you will receive a RMF HV esc with all of the new programming that still requires an external 4cell Smart Stop module (not included). The exchange price is $69.

Just print and fill out one of the non-warranty (PDF) service forms linked at the top of both of the Replacement Options pages and follow the directions on the form. If you have questions, let me know.

Dispite any whining that may have come from my direction in the past few months Novak's is a stand up company that does their best to take care of their customers.