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RC-Monster Mike
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Posts: 4,915
Join Date: Nov 2004
Location: PA
08.22.2008, 08:42 AM

The next 54 units are leaving here today - shipping labels will show up in your inboxes soon. Now, we must wait for Castle to deliver the next batch.
I am just as disappointed as anyone who didn't make the cut this time - actually probably more disappointed.
It was communicated when we ordered the controllers that we(my distributor and myself) had a larger order in sooner than most anyone. It is frustrating and confusing to see folks that ordered elsewhere much later receive their controllers before I can deliver to my customers - this doesn't seem right. I promise that we did our due diligence when ordering the controllers and it bugs me to no end that we can't deliver ALL the remaining pre-orders right now. We are at the mercy of Castle and hopefully will be made whole soon. I know they are trying, but I still think we should have been a priority based on our volume commitment and order timing.
I don't look forward to explaining this to the folks that still don't have controllers that were ordered from me months ago. I feel like I am losing face here, which simply isn't right. Please hang in there, guys - I am doing the best I can under the circumstances and anything within my control is being handled diligently.
   
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